Improving public service delivery is one of the biggest challenges world-wide. Organizing public service provision is deemed to be a core function of governance are long overdu argues Dr R M Prasad.
Dr R M Prasad retired as Associate Director of Extension from the Kerala Agricultural University, India and is currently working as an independent consultant. Previously he served as Training Specialist, Kerala Horticulture Development Programme; Senior Fellow, National Institute of Rural Development; and Advisor, Government of Meghalaya. (Email: firstname.lastname@example.org).